Quality Assurance

We strive to be the consultant of choice. We recognize that to do so requires an unequaled effort on our part to provide the quality of service necessary to stay ahead of our competitors in an evolving environment. We are committed to providing the level of service demanded by your trust. The projects we undertake will be completed in a timely manner. Our work product and the depth of our review will be monitored by one of our senior staff members. Our quality assurance review will ensure that the agreed upon scope of service is performed, the information presented is accurate and the conclusions and recommendations presented are sound. Attention to detail is evidenced in our work product.

In order to achieve our goal of providing unequaled service we have developed a unique program of providing each client with an internal representative. Each client representative is responsible for determining the appropriate level of staff involvement for each project. The process starts with a review of the request for proposal to determine an appropriate scope of work to meet client defined needs and requirements. Once the proposal is accepted, our quality assurance program continues with the assignment of staff for each project. Once the field work is completed, data is reduced and reviewed to ensure the appropriate focus is being given to each issue identified.

Our dedication to providing reliable opinions and our commitment to competent consultation are founded on our beliefs that we have been selected based on trust. We believe our process is unique and demonstrates that our firm and our commitment to client satisfaction are unequaled in our industry.

Multi Family Onterie Highrise Chicago
Pond, Robinson & Associates

Quality, Independent Engineering and Construction Consulting | (972) 732-6400 | Contact@PondRobinson.com

Pond, Robinson & Associates

Quality, Independent Engineering and Construction Consulting